University Hospital Sharjah’s Aviation Clinic receives ISO 10002: 2018 certificate for its complaint-handling process, becoming one of the few selected medical facilities in the UAE to receive the ISO 10002: 2018 Certification, which ensures best global practice in handling complaints. The certificate is in recognition of the hospital’s customer satisfaction and complain handling system for aviation clinical services.
September 2016, re-certified every year for 2017,2018 & 2019
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